Why Choose Us?
Learn More
What We Take? 
Your old furniture, electronics & appliances, carpets & flooring, clothes, toys, general household waste, garden waste, wood and almost anything and everything from any where on the premises of homes and businesses.
Learn More

FAQs
  1. What do you do?
  2. Are you licensed to do this work?
  3. Are you insured to do this work ?
  4. What do you do with the waste?
  5. Why do you charge?
  6. How do you charge?
  7. Why can't you give me an exact price over the phone?
  8. How much notice do you require ?
  9. Why are appointments booked in two-hour windows?
  10. Do I have to be at the property to have the job done?
  11. Can you do the job outside ordinary business hours?
  12. Will you make a mess of our paintwork and leave muddy footprints on our carpets?
  13. Can you move my things from one location to another for me?
  14. Can you take my things to a charity of my choice?
  15. How big is your truck?
  16. What is a cubic yard?
  17. What equipment does your truck come with?
  18. Why can't you take hazardous materials?
  19. Where are you based?
  20. Why use your service instead of a skip?

1          What do you do?
We remove & dispose of junk, rubbish and waste fast and efficiently from domestic & commercial properties. Our service includes loading of the materials from anywhere on your property, cleaning up at the end of the job and all disposal fees.

back to top

2          Are you licensed to do this work?
Yes, we are fully licensed by the Environment Agency to carry out this work.

3.          Are you insured to do this work?
Yes. Our trucks and drivers are fully insured to do this work, including cover against any damage caused to a  client's property when removing junk from the premises.
back to top

4.          What do you do with the waste?
The majority is recycled or reused - by being given to charities, sold or taken to specialist recycling facilities.  We also use licensed Waste Transfer Stations where it is sorted and forwarded to various industries or disposed of in the least environmentally damaging manner possible.

5.          Why do you charge?
We load your junk & rubbish into our trucks, clean up and take it for sorting. We sort items for recycling, reuse or tipping. At Transfer Stations we are charged according to the weight of materials disposed . Our charges reflect  the costs involved in doing all this and also the expense of employing staff and running our trucks.
back to top

6.           How do you charge?
In general we charge by volume of waste we remove. However certain heavy materials, in-particularly soil, concrete, bricks and rubble we may charge based on weight, depending on the volume.
back to top

7.           Why can't you give me an exact price over the phone?
Our rates are based on the amount and type of waste being removed. We can only provide an exact price upon viewing the waste to be removed in-person. Once at the premises, we will review the materials to be removed and provide you with a free, no-obligation quote.  Only once your are completely happy with the price would we commence the work.
back to top

8.           How much notice do you require?
Try to give us as much notice as possible to ensure your waste clearance can be scheduled for a time most convenient to you. However, if you require work to be carried out urgently, we can normally accommodate you on the same day providing the waste is not of a large volume.  For all other work we would require at least 24hrs notice.

9.          Why are appointments booked in two-hour windows?
This is to allow for unforeseen circumstances, such as traffic or jobs that end up being larger than expected. We will call you 15 to 30 minutes before we arrive at your premises.

back to top

10.          Do I have to be at the property to have the job done?
Providing we can access the waste easily, we would not require you to be present at the property while the work is being carried out..  In this situation we would require you to make payment before we commence work.  We will call you once the work is complete or provide you with a progress report.  Account customers often arrange for collections to occur without someone on site, and we simply invoice you following completion of the work.

back to top

11.          Can you do the job outside ordinary business hours?
We pride ourselves in being able to provide a waste clearance service that  best  accommodates our client's requirements, be it that you require a clearance during out of usual business hours. However, we would need to do a risk assessment first.

12.         Will you make a mess of our paintwork and leave muddy footprints on our carpets?
We make utmost effort not to make any mess while carrying out our work. To minimise the chance of dirtying the inside of your property, we use dust sheets and if required we will use plastic shoe covers as well. We will also sweep up thoroughly at the end of the job. In the unlikely event that we do damage your property when removing waste, rest assured we are fully insured and we will arrange for any repairs immediately.

back to top

13.          Can you move my things from one location to another for me?
Yes.   We can move items from one room to another on the same site for a small additional charge.  We can also provide a traditional  removal service. For details on charges for this service please contact us.
back to top

14.         Can you take my things to a charity of my choice?
Yes, provided you have agreed this with the charity in advance. Unfortunately, due to the extra services involved with task, our charges vary. Please contact us for details.
back to top

15.           How big is your truck?
The back of our trucks are on average 24 cubic yards, which is approximately 18 cubic meters. This is roughly equivalent to 4 x  standard builders skips,which are 6 or 8 cubic yards.
back to top

16.         What is a cubic yard?
A cubic yard is three feet high by three feet wide by three feet deep, or 27 cubic feet.
back to top

17.         What equipment does your truck come with?
Shovels, brooms, Ton bags, dust sheets, rubble bags, a vacuum cleaner, shoe covers, tools, and a sack trolley.
back to top

18.        Why can't you take hazardous materials?
We are not licensed or insured to carry certain hazardous materials. You should contact your local council for information on hazardous waste carriers in your area
back to top

19.        Where are you based?
We are operating from Nottingham and London.  Our registered  office is in London .
back to top

20.        Why use your service instead of a skip?
We do all the labour of loading and clean up after the waste is removed, for you, and our charges reflect only the volume of waste we remove.  In regards to skip hire,  you have to pay for the entire volume of the skip, regardless of how much  of it that you use. If the skip has to be placed on-street, there is also the expense of having to apply for a skip hire permit and you would have to provide your own labour in removing and loading  of the waste and in cleaning up after.  There are also the usual issues, with neighbours using your skip to dump their own rubbish.
back to top